Terms and Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts you conclude with us, the provider (NLI Next Level International GmbH), via the website www.nextlevel.international. Unless otherwise agreed, we object to the inclusion of any terms and conditions of your own that may be used.

(2) A consumer, within the meaning of the provisions below, is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. An entrepreneur is any natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the Contract
(1) The subject of the contract is the sale of goods.

(2) By listing the respective product on our website, we make you a binding offer to conclude a contract under the terms described in the product description, via the online shopping cart system.

(3) The contract is concluded through the online shopping cart system as follows:

• The goods intended for purchase are placed in the "shopping cart.
• "Via the corresponding button in the navigation bar, you can call up the "shopping cart" at any time and make changes there.
• After calling up the "checkout" page and entering personal data, payment and shipping terms, all order data is displayed again as an order overview.

If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Sofortüberweisung), you will either be redirected to the order overview page in our online shop or to the website of the provider of the instant payment system.

If redirected to the relevant provider, you make the appropriate selection or entry of your data there. Finally, on the provider’s page or after returning to our online shop, the order data will be displayed as an order overview.

By sending the order via the relevant button ("buy" or similar), you declare legally binding acceptance of the offer, whereby the contract comes into effect.

(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out partly automatically by email. You must ensure that the email address you have provided to us is correct, the receipt of emails is technically ensured, and in particular, not blocked by SPAM filters.

§ 3 Special Agreements on Payment Methods
(1) Payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Sofortüberweisung (Instant Transfer): Available in Germany and Austria. Your account will be debited immediately after placing the order.

Further information and Klarna’s terms of use can be found here. General information on Klarna can be found here. Your personal data will be treated by Klarna in accordance with applicable data protection regulations and as described in Klarna’s privacy policy.

§ 4 Right of Retention, Retention of Title
(1) You may only exercise a right of retention if it relates to claims from the same contractual relationship.
(2) The goods remain our property until full payment of the purchase price.

§ 5 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so has no effect on your statutory warranty claims.
(3) If a characteristic of the goods deviates from the objective requirements, this deviation is only deemed agreed if you were informed of it before submitting the contract declaration and it was expressly and separately agreed between the contracting parties.

§ 6 Choice of Law, Place of Performance, Jurisdiction
(1) German law applies. For consumers, this choice of law only applies insofar as the protection afforded by mandatory provisions of the law of the country of the consumer’s habitual residence is not withdrawn.
(2) The place of performance for all services arising from our business relationships and the place of jurisdiction is our registered office, provided you are not a consumer but a merchant, legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or your domicile or habitual residence is not known at the time of filing the action. The authority to also call upon a court at another statutory place of jurisdiction remains unaffected.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

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II. Customer Information

1. Identity of the Seller
NLI Next Level International GmbH
Ahornweg 23
12529 Schönefeld
Germany
Email: service@nextlevel.international

2. Information on the Conclusion of the Contract
The technical steps for concluding the contract, the conclusion itself, and the correction options are carried out in accordance with the provisions “Conclusion of the Contract” in our General Terms and Conditions (Part I).

3. Contract Language, Storage of the Contract Text
3.1. The contract language is German.
3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed or electronically saved using the browser’s print function. After we receive the order, the order data, the legally required information for distance selling contracts, and the general terms and conditions will again be sent to you by email.

4. Essential Characteristics of Goods or Services
The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and Payment Terms
5.1. The prices stated in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.
5.2. Shipping costs are not included in the purchase price. They are accessible via a correspondingly labeled button on our website or in the respective offer, displayed separately during the ordering process, and are to be borne by you in addition, unless free shipping has been promised.
5.3. For deliveries to countries outside the European Union, additional costs may be incurred for which we are not responsible, such as customs duties, taxes, or money transfer fees (e.g., transfer or exchange rate fees of credit institutions), which are to be borne by you.
5.4. Money transfer costs (transfer or exchange rate fees of credit institutions) are to be borne by you in cases where the delivery is made to an EU member state, but the payment was initiated outside the European Union.
5.5. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.
5.6. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for immediate payment.

6. Delivery Conditions
6.1. Delivery conditions, delivery dates, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. For consumers, it is legally regulated that the risk of accidental loss or deterioration of the goods sold during shipment is only transferred to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

7. Statutory Warranty Law
Warranty is governed by the provision “Warranty” in our General Terms and Conditions (Part I).